At unati we provide buyers with World-class security.
We never close
We monitor transactions 24/7. So rest easy — even when you let your guard down, we won’t.
We build and invest in some of the finest protection available. Next-level encryption keeps transactions heavily guarded from start to finish.
Contact us if anything seems suspicious so we can help you prevent fraudulent transactions. Remember: we’ll never ask for sensitive information in an email.
If there’s a problem with a transaction, we’ll put a hold on the funds until the issue is resolved. We investigate and stay involved every step of the way.
We protect you from checkout to delivery and use the latest anti-fraud technology to help spot problems before they happen. We never reveal your financial info to sellers. And if something goes wrong with an order, we’ll investigate. If your transaction qualifies for Purchase Protection, we’ll reimburse you for the full purchase price plus any original shipping costs. Return shipping costs are not covered by Purchase Protection.
Purchase Protection covers all eligible purchases where payments are made through our website. To take advantage of Purchase Protection, we require, among other things that accounts to be kept in good standing and ask that a dispute be filed within 30 days of your purchase or payment.
For full requirements see our User Agreement
Examples of transactions not covered by Purchase Protection
If you report an unauthorized transaction problem within 30 days from the transaction date, we’ll investigate right away. You aren’t liable for unauthorized purchases made from your account.
We're here to help. Tell us if you suspect strange activity, identity theft, or phishing and we’ll be on the case. Help us by forwarding all evidence so we can investigate.
If an order doesn’t arrive or it doesn’t match the description, we’ll reimburse the full cost of eligible purchases plus original shipping, the refunds will be determined based on investigation results. If the buyer is found at fault we reserve the right to close his/her account at our discretion. Refunds can be in form of balance amount on unati.in or coupon code for the value.
You're Protected If:
1.Your order never arrives.
All you have to do is log in to your account and open a dispute to get the refund process started.
2.Your order arrives, but it's significantly different than it was described.
There are a variety of scenarios that meet this condition, for instance: